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About

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The Dinner Ladies

Visit our help centre to get the answer to the most frequently asked questions, chat with our team or get assistance with your order.

The Dinner Ladies Help Centre

How we cook

How often do you change the menu?

What size should I choose?

Ingredients, allergens and special requests

Information on dinners no longer available

Oven temperatures: Fan-forced or convection?

How longs will your meals last?

Our menu and dinners

Treat Them to a Dinner Box or Gift Card

How to order a gift card

Purchase a Gift Card and Share It Your Way

Deliver a Dinner Ladies Gift Card Directly

Redeeming your gift card

Help! I haven’t received my gift card

Custom value gift cards

Gift card balance

Gift card expiry

Lost your gift card?

Gift cards and gift orders

Delivery Areas & Suburb Coverage

Dinner Ladies Delivery Standards

Order Minimums & Free Delivery

How Delivery Works

Changing Your Delivery

Tips for Your Delivery Instructions

Do I Need To Be Home For Delivery

Gift Order Delivery & Notifications

Recycling Your Dinner Ladies Packaging

How Your Dinners Arrive

Can I Pick Up My Order

Delivery FAQ's and Standards

Having Trouble Seeing Delivery Slots at Checkout?

Applying a Discount Code

How do I get my invoice?

Share & Save with Referrals

Easy Accounts, No Commitments

Ordering with NDIS or Home Care Packages

Accessibility for Vision-Impaired Customers

Using our website & order troubleshooting

FAQ's on our menu, how we cook, allergens and cooking instructions

FAQ's on our gift cards and gift orders. Gift the gift of food today!

FAQ's on how frozen delivery works and what you can expect from your delivery driver

FAQs and help using the Dinner Ladies website

All articles

Categories

Our menu and dinners

Gift cards and gift orders

Delivery FAQ's and Standards

Using our website & order troubleshooting