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Using our website & order troubleshooting

FAQs and help using the Dinner Ladies website

Having Trouble Seeing Delivery Slots at Checkout?

If you see an error at checkout, it usually means either:. Here’s how to fix it:. If you’ve confirmed delivery to your suburb and re-entered your address correctly but still have issues, contact us via phone (02 8310 6508), or email (hello@dinnerladi

Applying a Discount Code

Dinner Ladies with a Discount? Yes, Please!. Applying your discount code is easy! Simply enter the code at checkout. To avoid errors, it’s best to copy and paste the code from the email. Below is a screenshot showing where to enter it on a computer a

How do I get my invoice?

No worries! Getting your invoice is easy. After placing an order, your confirmation email includes a link to download your invoice at the bottom. Alternatively, create an account and log in to access invoices from all past orders. Log in here- Sign i

Share & Save with Referrals

Love Dinner Ladies? Share the love with your friends and family! They’ll get $25 off their first order, and you’ll get $25 off your next order as a thank-you. How to refer a friend:. Things to know:

Easy Accounts, No Commitments

Order on Your TermsNo subscriptions. No commitments. Just order whenever you need us. Dinner Ladies AccountsAccounts are now automatically created when you place an order! You can log in to view past orders, save delivery addresses, and make future o

Ordering with NDIS or Home Care Packages

Ordering with Aged Care or Home Care Packages. At The Dinner Ladies, we welcome customers using Home Care Packages (HCP) or NDIS plans. While we’re not a registered provider, many customers successfully use their packages to cover the cost of our mea

Accessibility for Vision-Impaired Customers

If you are vision-impaired, our website is compatible with accessibility features on your device. To make your delivery easier, please give us a call and let us know, we can provide you with an ETA for your order once it’s available. We are working w