Chat to us live during business hours or leave us a message and we'll get back to you once we are back online!

Contact us via Email. We'll get back to you as soon as possible but usually this takes 1-2 business days.

Give us a call!  Our Customer Service team are available Monday - Friday, between 8:30am to 5:00pm

About

Our Menu

Delivery Info

Gift Cards

Blog

The Dinner Ladies

<div id="isPasted" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p>If you don&apos;t receive your gift card, please first check junk/spam, &apos;other&apos; (outlook) or &apos;promotions&apos; (gmail) folders in case it has been filtered into these rather than the main inbox.</p></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p>If it&apos;s not there please reach out to our customer service team (hello@dinnerladies.com.au) and they&apos;ll be more than happy to assist. We may ask for an alternative email, so please have one ready, just in case.&#xA0;</p></div>

If you don't receive your gift card, please first check junk/spam, 'other' (outlook) or 'promotions' (gmail) folders in case it has been filtered into these rather than the main inbox. If it's not there please reach out to our customer service team (

I didn't receive my gift card

Gift cards and gift orders

Can I change my confirmed order?

What’s the cut-off for my Christmas order?

When can I place my Christmas order?

How long does it take to defrost?

How should I store my meals?

Can I combine Christmas and regular orders?

Can I pick up my order?

How many does each dish serve?

Where are the proteins ingredients sourced?

Should I send a Dinner Ladies food gift box or a gift card?

When is The Dinner Ladies open?

Are you delivering on public holidays?

When do you close for Christmas/New Year?

Christmas 2025

How we cook

How often do you change the menu?

What size should I choose?

Ingredients, allergens and special requests

Information on dinners no longer available

Oven temperatures: Fan-forced or convection?

How longs will your meals last?

Our menu and dinners

Should I send a box of food or should I send a gift card?

Ordering a gift card

How to purchase a gift card and send it yourself first.

How to purchase a gift card and send it directly to the recipient

How to redeem a gift card

Can I order a gift card for a custom value

Checking your gift card balance

How long are gift cards valid for?

I've lost my gift card!

Do you deliver to my area?

Our delivery standards

Minimum orders and free delivery

What's the delivery process?

Need to make a change to your delivery?

What should I put as delivery instructions?

Do I need to be home to accept my delivery?

Gift order deliveries

Recycling our packaging

How do you keep your deliveries so cold?

Delivery FAQ's and Standards

Delivery slots not appearing at checkout?

How to redeem a discount code

I need an invoice

Referral program

Accounts & subscriptions

NDIS/Home Care Packages

Assistance for vision impaired persons

Using our website & order troubleshooting

I didn't receive my gift cardUpdated 2 years ago