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About

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The Dinner Ladies

<p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:115%;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;" id="isPasted">We&apos;ll keep you updated every step of the way with SMS notifications, including:</p><ul style="margin-bottom:0cm;margin-top:0cm;" type="disc"><li style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:115%;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;">Your 4-hour delivery window</li><li style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:115%;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;">A notification when your order is next in line</li><li style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:115%;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;">A final SMS with photos showing where your order has been delivered</li></ul>

We'll keep you updated every step of the way with SMS notifications, including:

How will I know when my order is arriving?

HDS Transition

How we cook

How often do you change the menu?

What size should I choose?

Ingredients, allergens and special requests

Information on dinners no longer available

Oven temperatures: Fan-forced or convection?

How longs will your meals last?

Our menu and dinners

Treat Them to a Dinner Box or Gift Card

How to order a gift card

Purchase a Gift Card and Share It Your Way

Deliver a Dinner Ladies Gift Card Directly

Redeeming your gift card

Help! I haven’t received my gift card

Custom value gift cards

Gift card balance

Gift card expiry

Lost your gift card?

Gift cards and gift orders

Delivery Areas & Suburb Coverage

Dinner Ladies Delivery Standards

Order Minimums & Free Delivery

How Delivery Works

Changing Your Delivery

Tips for Your Delivery Instructions

Do I Need To Be Home For Delivery

Gift Order Delivery & Notifications

Recycling Your Dinner Ladies Packaging

How Your Dinners Arrive

Can I Pick Up My Order

Delivery FAQ's and Standards

Having Trouble Seeing Delivery Slots at Checkout?

Applying a Discount Code

How do I get my invoice?

Share & Save with Referrals

Easy Accounts, No Commitments

Ordering with NDIS or Home Care Packages

Accessibility for Vision-Impaired Customers

Using our website & order troubleshooting

What's changing with our Sydney deliveries?

Which customers will see this change?

Will my Dinner Ladies meals change?

How do I provide delivery instructions?

Why weren't my delivery instructions followed?

Can the driver call me when they arrive?

What if something doesn't go to plan?

Do I need to complete the HDS Address Confirmation SMS?

How will I know when my order is arriving?Updated 2 days ago