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The Dinner Ladies

<p data-start="44" data-end="86" id="isPasted">Checking your gift card balance is easy!</p><ul data-start="88" data-end="356" data-is-last-node data-is-only-node><li data-start="88" data-end="197">Purchased after 1 July 2022: Visit here:&#xA0;<a href="https://www.dinnerladies.com.au/a/gc/gift-card/balance/" id="isPasted">The Dinner Ladies</a> to see your current balance.</li><li data-start="198" data-end="356" data-is-last-node>Purchased before 1 July 2022: Please contact our Customer Experience team at <a data-start="283" data-end="308" rel="noopener">hello@dinnerladies.com.au</a>, and we&#x2019;ll happily check the balance for you.</li></ul>

Gift card balance

Gift cards and gift orders

Can I change my confirmed order?

What’s the cut-off for my Christmas order?

When can I place my Christmas order?

How long does it take to defrost?

How should I store my meals?

Can I combine Christmas and regular orders?

Can I pick up my order?

How many does each dish serve?

Where are the proteins ingredients sourced?

Should I send a Dinner Ladies food gift box or a gift card?

When is The Dinner Ladies open?

Are you delivering on public holidays?

When do you close for Christmas/New Year?

Christmas 2025

How we cook

How often do you change the menu?

What size should I choose?

Ingredients, allergens and special requests

Information on dinners no longer available

Oven temperatures: Fan-forced or convection?

How longs will your meals last?

Our menu and dinners

Treat Them to a Dinner Box or Gift Card

How to order a gift card

Purchase a Gift Card and Share It Your Way

Deliver a Dinner Ladies Gift Card Directly

Redeeming your gift card

Help! I haven’t received my gift card

Custom value gift cards

Gift card expiry

Lost your gift card?

Delivery Areas & Suburb Coverage

Dinner Ladies delivery standards

Order Minimums & Free Delivery

How Delivery Works

Need to make a change to your delivery?

What should I put as delivery instructions?

Do I need to be home to accept my delivery?

Gift order deliveries

Recycling our packaging

How do you keep your deliveries so cold?

Delivery FAQ's and Standards

Delivery slots not appearing at checkout?

How to redeem a discount code

I need an invoice

Referral program

Accounts & subscriptions

NDIS/Home Care Packages

Assistance for vision impaired persons

Using our website & order troubleshooting

Gift card balanceUpdated 2 hours ago