Do I need to complete the HDS Address Confirmation SMS?Updated 2 days ago

No. Completing the HDS Address Confirmation SMS is entirely optional.

This SMS is sent after your order has been packed and prepared for delivery. It provides an opportunity to:

• Confirm your delivery address
• Add or update delivery preferences from a drop-down menu
• Pinpoint your property's location on a map
• Upload photos of your home

While these features can be helpful for some customers, no action is required if your delivery details are already correct.

Important: If you have already entered delivery instructions when placing your order, we recommend leaving the HDS Address Confirmation SMS unchanged. Updating your preferences through the SMS may override the delivery instructions you originally provided at checkout.

If your address and delivery instructions are correct when you place your order, there's nothing further you need to do.